Frequently asked questions
Booking & pricing
Answer a few questions about your home online and get an instant flat-rate quote — no in-home visit required for most bookings.
Yes — weekly and biweekly plans include a discount off the one-time rate, applied automatically at checkout.
Yes, manage your plan online any time — reschedule, skip a visit, or cancel with no long-term contract.
We accept all major credit and debit cards through our secure online booking system.
You can cancel or reschedule at no charge with reasonable notice — we'll confirm the specific window when you book.
What to expect
No — most clients provide entry instructions and we clean while you're out. Text and photo updates are available on request.
Tell us within 24 hours and we'll send someone back to re-clean it at no charge.
Every cleaner is background-checked, bonded, and insured before their first visit.
Yes, standard supplies are included. Eco-friendly, pet- and kid-safe products are available on request at no extra charge.
For recurring plans, yes — we assign a consistent team to your home so they learn your preferences and layout.
It depends on home size and service type — your instant quote includes an estimated time window before you book.
Service specifics
A standard clean maintains an already-clean home. A deep clean adds detail work — baseboards, vents, interior windows, inside appliances — for a full reset.
Yes — our rental turnover service is built for same-day cleans between checkout and the next check-in.
Yes — tell us your building's check-in or elevator-reservation rules when you book and we'll coordinate ahead of time.
Yes, our post-construction service handles fine dust and debris cleanup after a remodel or build.
Yes — our snowbird / seasonal home check service includes scheduled visits, light cleaning, and photo updates while you're gone.
Trust & safety
Residential cleaning is not a licensed trade in Florida, so we don't claim a trade license. Every cleaner is bonded, insured, and background-checked instead — the standard that actually applies to this industry.
Insurance covers accidental damage during a visit; bonding covers the rare case of theft or dishonesty. Both are separate from a background check, which vets who is actually in your home.
We serve 23 communities across Volusia County and Flagler County, Florida, from our headquarters in Ormond Beach.
You'll know your assigned cleaner or team ahead of your recurring visits, and any substitute is briefed on your home's specifics in advance.